Privacy policy
Your privacy and payment security are our top priority.
Secure Payments
- All payments are processed by trusted, PCI-compliant gateways.
- Your card details never touch our servers and are transmitted using encryption.
What We Collect & Why
We collect only what is needed to fulfill your orders and operate our store:
- Contact details (name, email, phone, address)
- Order and transaction details
- Basic technical data (IP, device, cookies) to improve site performance
- We do not sell your data. Ever.
How We Use Your Data
- To process and deliver your orders
- To provide support and order updates
- To prevent fraud and improve our website and services
Sharing with Third Parties
We share only essential details with:
- Payment partners (for payments and refunds)
- Delivery partners (to ship your order)
- Service providers (website hosting, analytics, email/SMS platforms)
- These partners must protect your data and cannot use it for their own marketing.
Cookies
- We use cookies to keep your cart working, remember preferences, and understand site traffic.
- You can control cookies in your browser; some features may not work without
them.
Data Retention
- We keep your data only as long as necessary for order fulfillment, legal obligations, and service improvement.
Children
- Our site is not intended for children under 13, and we do not knowingly collect their personal information.
Your Choices & Rights
You can request access, correction, or deletion of your personal data, subject to legal requirements. Contact us at:
- Email: hydronovaindia@gmail.com
- Phone/WhatsApp: +91-9313372258
Updates
- We may update this Privacy Policy occasionally. The latest version will always be available here. By using this site, you agree to this Privacy Policy.
This Privacy Policy is governed by the laws of India. By using this website, you consent
to the collection and use of information in accordance with this policy.